Looking to outsource your business operations?
Contact Us to find the Colombian professionals you need
20+
Years of experience
100+
Remote bilingual talents
70 %
Cost reduction
Services
Our Talents are committed to excellence and customer satisfaction, and we offer
a comprehensive suite of solutions tailored to your specific needs.
Sales Representatives Services At Deducto, we recognize that sales are the heartbeat of every business. Our team of experienced Sales
Back Office Services – Precision and Efficiency for Your Business At Deducto, we understand the critical role that back-office operations
Customer Service – Delivering Excellence with Deducto’s Skilled Team At Deducto, we know that exceptional customer service is a key
Accounting Professional Services – Precision and Expertise for Your Business At Deducto, we understand that financial management is the backbone
Data Entry Personnel – Precision and Efficiency for Your Business At Deducto, we understand the critical role data management plays
Unlocking US Success for Colombian Professionals
Unlock the potential of Colombian talent! We connect US companies with exceptional professionals from Colombia to fulfill their dream US careers. It’s a win-win: US companies gain a competitive edge with top talent, while Colombian professionals gain exciting opportunities for growth and success. Additionally, we can help you find reliable and skilled professionals in Colombia for your back office services..
How Our Service Works
01 Free Consultation
Our experts will assess your needs, provide tailored solutions, and create a customized plan to optimize your operations. Contact us today to schedule your free consultation.
02 Contract
Our legal team will draft a comprehensive agreement outlining services, deliverables, SLAs, and confidentiality, ensuring mutual benefits and protection.
03 Hiring process
Our experts will assess your needs, provide tailored solutions,and create a customized plan to optimize your operations. Contact us today to schedule your free consultation.
04 Onboarding
We provide comprehensive onboarding,including training,
tool access, and support, to ensure your team becomes fully operational and delivers exceptional results from day one.
05 Ongoing Support
Our experts will assess your needs, provide tailored solutions, and create a customized plan to optimize your operations. Contact us today to schedule your free consultation.
Do you have any questions?
Let’s schedule a 30-minute complimentary consultation to explore your operational needs and determine how we can mutually benefit each other.
Industries
We understand that every business is unique. That’s why we offer flexible outsourcing solutions across various
industries, including finance, healthcare, retail, and more. Our expert team adapts to your specific needs,
delivering tailored services that drive efficiency and growth.
Streamline operations, manage deductions, and boost profits with our expert outsourcing solutions. Let us handle the complexities while you focus on growth.
We offer tailored outsourcing solutions for accounting, payroll, and HR, freeing your team to focus on strategic growth.
We streamline operations, enhance patient care, and ensure compliance through expert back-office and customer support solutions.
We streamline operations, enhance patient care, and ensure compliance through expert back-office and customer support solutions.
Let us handle your back-office tasks so you can focus on delivering exceptional translations. From payroll and HR to data management, we’ve got you covered.
Our Partners
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What Our Clients Say About Us
We take pride in delivering reliable and efficient solutions that help businesses thrive. Here’s what our clients have to say about their experience with us.
“Small business, big dreams. Deducto provided expert sales support & flexibility to scale with us. Highly recommend!”
David L, CA
Customer
Carlos M, CA
Customer
Get in Touch
FAQ
At Deducto, we understand that managing your finances and ensuring compliance can raise many questions. That’s why we’ve compiled a list of the most frequently asked questions to help you better understand our services, the industries we support, and what makes us unique.
What is Deducto and what services do you offer?
Deducto is a Business Process Outsourcing (BPO) company specializing in providing skilled Colombian remote workers to American companies. We offer a range of services, including:
Customer Service: Inbound/outbound calls, email support, chat support, technical support.
Back Office Support: Data entry, administrative tasks, document management, accounting assistance.
Data Entry: Data processing, data cleansing, database management.
Sales: Lead generation, sales calls, customer relationship management (CRM).
Why should I outsource to Colombia through Deducto?
Colombia offers a unique combination of benefits:
Cost-Effective: Our services start from just $7 USD per hour, offering significant cost savings compared to hiring domestically.
Bilingual Talent Pool: We provide access to a large pool of talented professionals fluent in both Spanish and English.
Time Zone Alignment: Colombia’s time zone overlaps with many US business hours, facilitating seamless collaboration.
Cultural Affinity: Colombian professionals are known for their strong work ethic, customer-centric approach, and adaptability.
What is the average cost of hiring a remote worker through Deducto?
Our pricing starts at $7 USD per hour and can vary depending on the specific skills, experience, and service requirements. Contact us for a personalized quote based on your needs.
How do you ensure the quality of your remote workers?
We have a rigorous recruitment process that includes:
Skills Assessments: Evaluating technical skills and language proficiency.
Background Checks: Ensuring a safe and reliable workforce.
Interviews: Assessing communication skills, cultural fit, and experience.
Ongoing Training: Providing continuous development opportunities to our team.
How do I communicate with my remote team?
We facilitate seamless communication through various channels, including:
Video Conferencing: Regular meetings and team updates.
Instant Messaging: Quick communication and collaboration.
Project Management Tools: Task assignment, progress tracking, and file sharing.
Email: Formal communication and documentation.
What security measures do you have in place to protect my data?
Data security is a top priority. We implement robust security measures, including:
Data Encryption: Protecting sensitive information during transmission and storage.
Access Control: Limiting access to data based on roles and responsibilities.
Secure Facilities: Ensuring the physical security of our offices.
Compliance with Regulations: Adhering to relevant data privacy regulations.
How do I get started with Deducto?
Simply contact us through our website . We will discuss your needs, provide a customized proposal, and guide you through the onboarding process.
What is the typical onboarding process for a remote team?
Our onboarding process includes:
Needs Assessment: Understanding your specific requirements.
Talent Matching: Identifying suitable candidates from our pool of professionals.
Interviews and Selection: Allowing you to interview and select your preferred candidates.
Contract Signing: Formalizing the agreement.
Team Integration: Onboarding the remote team into your workflow and processes.
What kind of support do you provide after hiring?
We offer ongoing support to ensure a successful partnership, including:
Performance Monitoring: Tracking key performance indicators (KPIs).
Regular Communication: Maintaining open communication channels.
Issue Resolution: Addressing any concerns or challenges promptly.
10. What if I’m not satisfied with the performance of my remote team?
We are committed to client satisfaction. If you are not satisfied, we will work with you to address the issue, which may include providing additional training, replacing team members, or adjusting the service agreement.
