Sales Representatives Services At Deducto, we recognize that sales are the heartbeat of every business. Our team of experienced Sales
Back Office Services – Precision and Efficiency for Your Business At Deducto, we understand the critical role that back-office operations
Customer Service – Delivering Excellence with Deducto’s Skilled Team At Deducto, we know that exceptional customer service is a key
Outsource Accounting Professional Services – Precision and Expertise for Your Business At Deducto, we understand that financial management is the
Data Entry Personnel – Precision and Efficiency for Your Business At Deducto, we understand the critical role data management plays
Why Choose us
Deducto delivers tailored solutions, industry expertise, and innovative technology to optimize your financial processes and drive business growth.
Tailored Financial Solutions
At Deducto, we understand that every business is unique. We provide personalized strategies that align with your specific needs, ensuring optimal results for your company.
Expertise Across Industries
With years of experience serving diverse sectors, our team has the knowledge and flexibility to address the challenges of businesses in technology, retail, healthcare, manufacturing, and more.
Technology-Driven Efficiency
We leverage advanced tools and software to streamline your processes, reduce errors, and save you time and money, giving you a competitive edge in today’s fast-paced market.
Streamline Your Business with Our Expert Services
We’re Here to Help. Whether you’re a company looking to hire or a job seeker ready to take the next step in your career, contact Deducto today. Let’s build something great together.
5 Steps to scale your team
Free Consultation
We will assess your needs, provide tailored solutions, and create a customized plan to optimize your operations. Contact us today to schedule your free consultation.
Contract
Our legal team will draft a comprehensive agreement outlining services, deliverables, SLAs, and confidentiality, ensuring mutual benefits and protection.
Hiring process
After we learn about your company culture and how your business works, we will post the job description. We will look for candidates, interview them, and find the best ones for you.
Onboarding
We offer complete onboarding, which includes training and support. This helps your team become fully operational and achieve great results from day one.
Ongoing Support
We will monitor your agents’ work with sophisticated tools and ensure it aligns with the KPIs. If we need to make any changes or improvements, we will address them immediately to ensure effectiveness and quality.
FAQ
At Deducto, we understand that managing your finances and ensuring compliance can raise many questions. That’s why we’ve compiled a list of the most frequently asked questions to help you better understand our services, the industries we support, and what makes us unique.
What is Deducto and what services do you offer?
Deducto is a Business Process Outsourcing (BPO) company specializing in providing skilled Colombian remote workers to American companies. We offer a range of services, including:
Customer Service: Inbound/outbound calls, email support, chat support, technical support.
Back Office Support: Data entry, administrative tasks, document management, accounting assistance.
Data Entry: Data processing, data cleansing, database management.
Sales: Lead generation, sales calls, customer relationship management (CRM).
Why should I outsource to Colombia through Deducto?
Colombia offers a unique combination of benefits:
Cost-Effective: Our services start from just $7 USD per hour, offering significant cost savings compared to hiring domestically.
Bilingual Talent Pool: We provide access to a large pool of talented professionals fluent in both Spanish and English.
Time Zone Alignment: Colombia’s time zone overlaps with many US business hours, facilitating seamless collaboration.
Cultural Affinity: Colombian professionals are known for their strong work ethic, customer-centric approach, and adaptability.
What is the average cost of hiring a remote worker through Deducto?
Our pricing starts at $7 USD per hour and can vary depending on the specific skills, experience, and service requirements. Contact us for a personalized quote based on your needs.
How do you ensure the quality of your remote workers?
We have a rigorous recruitment process that includes:
Skills Assessments: Evaluating technical skills and language proficiency.
Background Checks: Ensuring a safe and reliable workforce.
Interviews: Assessing communication skills, cultural fit, and experience.
Ongoing Training: Providing continuous development opportunities to our team.
How do I communicate with my remote team?
We facilitate seamless communication through various channels, including:
Video Conferencing: Regular meetings and team updates.
Instant Messaging: Quick communication and collaboration.
Project Management Tools: Task assignment, progress tracking, and file sharing.
Email: Formal communication and documentation.
What security measures do you have in place to protect my data?
Data security is a top priority. We implement robust security measures, including:
Data Encryption: Protecting sensitive information during transmission and storage.
Access Control: Limiting access to data based on roles and responsibilities.
Secure Facilities: Ensuring the physical security of our offices.
Compliance with Regulations: Adhering to relevant data privacy regulations.
How do I get started with Deducto?
Simply contact us through our website . We will discuss your needs, provide a customized proposal, and guide you through the onboarding process.
What is the typical onboarding process for a remote team?
Our onboarding process includes:
Needs Assessment: Understanding your specific requirements.
Talent Matching: Identifying suitable candidates from our pool of professionals.
Interviews and Selection: Allowing you to interview and select your preferred candidates.
Contract Signing: Formalizing the agreement.
Team Integration: Onboarding the remote team into your workflow and processes.
What kind of support do you provide after hiring?
We offer ongoing support to ensure a successful partnership, including:
Performance Monitoring: Tracking key performance indicators (KPIs).
Regular Communication: Maintaining open communication channels.
Issue Resolution: Addressing any concerns or challenges promptly.
10. What if I’m not satisfied with the performance of my remote team?
We are committed to client satisfaction. If you are not satisfied, we will work with you to address the issue, which may include providing additional training, replacing team members, or adjusting the service agreement.
